sansLegal Notice
We at sans operate an online entertainment platform available only in jurisdictions where local law permits. This legal notice outlines how we govern our service, the responsibilities of users, and the framework within which we operate.
Our services include live football markets covering Liga 1, Piala AFF, Champions League, and other tournaments; live-dealer tables such as blackjack, roulette, and baccarat; slot games; and esports markets. Payment methods include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. All access is subject to jurisdiction-specific restrictions and user eligibility verification.
Service Availability and Jurisdiction
We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access to and use of sans comply with the laws of their own jurisdiction. Our platform is designed for players in supported regions only. If you are located in a territory where our service is restricted, we ask that you do not create an account or attempt to deposit funds.
Should you be unsure whether sans is available in your location, our support team in English and Indonesian can help clarify the position. Contact details are provided at the end of this notice.
Account Eligibility and User Responsibility
By opening an account on sans, you confirm that you are of legal age in your jurisdiction and that you are not a resident of any territory where our service is restricted. You are solely responsible for ensuring that your use of our platform does not breach local laws, regulations, or court orders.
We reserve the right to suspend or close any account if we have reasonable grounds to believe it violates our terms or applicable law. Account closure may result in forfeiture of funds if the account holder has engaged in prohibited activity.
Users may not use sans as a third party, on behalf of another person, or through automated means without our explicit consent. Any account opened in contravention of these rules may be terminated without notice.
Data, Privacy, and Regulatory Compliance
Our handling of personal data is set out in full in our Privacy Policy. In brief, when you create an account, deposit funds, or engage with our markets, we collect identity information, contact details, payment data, and account activity records. This information is used to verify your identity, process transactions, detect fraud, and comply with legal obligations.
We store data securely and do not share it with third parties except as required by law or as necessary to process your transactions (e.g., payment processors). Your data is retained according to legal holding periods and our internal retention policy.
We comply with data protection principles applicable in our operating jurisdictions. If you have concerns about how sans handles your personal information, our support team can address your questions.
Contact for Legal and Regulatory Inquiries
If you have questions about this legal notice, our jurisdiction compliance, or data handling practices, please contact our support team. We respond in English and Indonesian and aim to address inquiries within standard business windows.
For formal legal inquiries or regulatory correspondence, please use the contact channels provided on our About us page or reach out via our FAQ section. We take all compliance matters seriously and will cooperate fully with relevant authorities.
This legal notice is subject to change at our discretion to reflect regulatory updates or operational changes. Users will be notified of material changes via email or platform announcement. Continued use of sans following such notice constitutes acceptance of the updated terms.
We at sans remain committed to transparent operations and fair treatment of all users in supported jurisdictions. Our platform is designed to provide entertainment value while maintaining strict adherence to applicable law and our own responsible-conduct standards.